Privacy Policy for Rock Solid Fitness

Last Updated: January 19, 2026

Rock Solid Fitness (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, interact with our services, or communicate with us in any way.

If you do not agree with the terms of this Privacy Policy, please discontinue use of our site and services.

1. Information We Collect

We may collect personal information in the following ways:

Information You Voluntarily Provide

This includes, but is not limited to:

Name

Phone number

Email address

Billing or payment information

Fitness goals or preferences

Any information submitted through forms, messages, or sign-ups

Automatically Collected Information

When you visit our website, certain data may be automatically collected, such as:

IP address

Browser type and version

Device information

Pages visited

Date and time of visits

Referring website links

Cookies or similar tracking technologies may also be used to enhance your browsing experience.

SMS Consent and Text Messaging

Rock Solid Fitness may offer text (SMS/MMS) communications for things like appointment reminders, schedule updates, membership/account notices, class and program information, customer support, and promotional messages (if you choose to receive them).

Eligibility (18+). By opting in to receive text messages, you confirm that you are 18 years of age or older (or that a parent/legal guardian has provided consent on your behalf where permitted by law).

How we obtain consent. We only send text messages to individuals who have provided consent to receive them. Consent may be obtained when you:

Submit a form on our website that includes an SMS opt-in checkbox or similar disclosure

Sign up in person or over the phone and provide your mobile number for text updates

Opt in through a digital intake form, waiver, membership agreement, or other registration process

Text a keyword to a number we provide (when applicable)

Where required, our opt-in language will explain what you’re signing up for, and we will not require SMS consent as a condition of purchase.

How we use SMS. If you opt in, we may send texts that include:

Service-related messages (appointments, class changes, facility updates, billing/account notices)

Responses to your inquiries and customer support messages

Marketing or promotional messages (only if you opted in for promotional texts)

Message frequency and fees. Message frequency may vary. Standard message and data rates may apply.

Opting out / getting help. You can opt out at any time by replying STOP to any message. After you opt out, you may receive a final confirmation text and then no further messages unless you re-subscribe. For help, reply HELP or contact us using the information in the “Contact Us” section of this Privacy Policy.

No sale of SMS data. We do not sell or share your mobile number or SMS opt-in information with third parties for their own marketing purposes.

Mobile Information Sharing.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors for support services (such as SMS delivery platforms and customer support providers) is permitted solely to provide services on our behalf. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

2. How We Use Your Information

We use collected information to:

Provide and improve our gym services

Respond to inquiries and customer support needs

Process memberships, payments, and scheduling

Send updates, confirmations, promotions, or service-related messages

Enhance website functionality and user experience

Maintain security and prevent fraudulent activity

Comply with legal obligations

3. Sharing Your Information

We do not sell your personal information.

We may share your information only with:

Service providers assisting in operations (such as payment processors, scheduling systems, or email platforms)

Legal authorities, if required by law or to protect our rights

Business partners involved in delivering gym-related services, but only when necessary

All third-party partners are required to safeguard your information.

4. Cookies & Tracking Technologies

We may use cookies, pixels, and similar technologies to:

Recognize returning visitors

Analyze website traffic

Improve performance and user experience

You can disable cookies through your browser settings, but some website features may not function properly afterward.

5. Data Protection & Security

We take reasonable steps to protect your information through administrative, technical, and physical safeguards. However, no online transmission or storage system is guaranteed to be 100% secure.

6. Your Privacy Rights

Depending on your location and applicable laws, you may have the right to:

Access the personal information we hold about you

Request correction of inaccurate information

Request deletion of your data

Opt out of marketing communications at any time

To make a request, contact us using the information listed below.

7. Third-Party Websites

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites.

8. Children’s Privacy

We do not knowingly collect personal information from children under 13. If we become aware of such data, we will delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Revisions will be posted on this page with the updated date.

10. Contact Us

If you have questions or wish to exercise your privacy rights, contact us at:

Rock Solid Fitness
1018 E Goode St
Quitman, TX 75783

Phone: (903) 760.7625
Email: [email protected]